Privacy Policy

Welcome to QRealm, accessible from www.qrealm.com. Protecting your privacy and personal data is a cornerstone of our values and operations. This Privacy Policy outlines our commitment to safeguarding the privacy of our website visitors and service users.

This policy explains what information we collect, how we use it, and under what circumstances, if any, we disclose it. By accessing our website and using our services, you acknowledge and agree to the data practices described in this policy.

Should you have any inquiries or concerns about our Privacy Policy, please feel free to reach out to us.

General Data Protection Regulation (GDPR) Compliance

As a Data Controller, QRealm Single-Person S.A. is committed to complying with the General Data Protection Regulation (GDPR) and ensuring that your personal data is processed responsibly and in accordance with the law.

Legal Basis for Processing Personal Data:

  • Contractual Necessity: We process personal data as necessary to fulfill our contractual obligations to you.

  • Consent: We process personal data based on the consent you explicitly provide.

  • Legitimate Interests: We process personal data when it aligns with our legitimate business interests, provided that such interests are not overridden by your rights and interests.

  • Legal Obligations: We process personal data as required by law.

Data Protection Rights Under GDPR:

  • Right to Access: You can request access to your personal data that we hold.

  • Right to Rectification: You have the right to correct any inaccurate or incomplete data.

  • Right to Erasure: You can request the deletion of your personal data under certain circumstances.

  • Right to Restrict Processing: You have the right to restrict the processing of your personal data in specific situations.

  • Right to Data Portability: You can request a transfer of your data in a portable, usable format.

  • Right to Object: You have the right to object to the processing of your personal data.

  • Right to Withdraw Consent: Where we rely on consent, you have the right to withdraw this consent at any time.

Retention of Personal Data:

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Log Files and Data Collection:

At QRealm, our website www.qrealm.com utilizes log files as a standard part of our hosting services' analytics. The information in these log files is crucial for us to enhance user experience and maintain the security and efficiency of our website. Below is a detailed explanation of the types of information collected through log files and how we handle this data:

  • Types of Data Collected: Log files gather certain types of non-personally identifiable information, which includes:

    • - Internet Protocol (IP) addresses
    • - Browser type and version
    • - Internet Service Provider (ISP)
    • - Date and time of your visit
    • - Referring and exit pages
    • - Number of clicks on the site
  • Purpose of Data Collection: The data collected through log files is used for:

    • - Analyzing trends to improve our website and services
    • - Administering the site and enhancing user navigation
    • - Monitoring user movement within the website for better user experience
    • - Gathering broad demographic information for internal use
  • Data Security and Privacy: We ensure that the information collected via log files is treated with the utmost confidentiality and security. This information is not linked to any personally identifiable information and is solely used for analytical and administrative purposes.

  • Compliance with Data Protection Laws: In compliance with GDPR and other relevant privacy laws, we handle this data with care and responsibility, ensuring that it is used in accordance with this Privacy Policy and for the specified purposes only.

  • Retention of Data: The data collected in log files is retained only for as long as necessary for the purposes stated above, after which it is securely deleted from our systems.

  • User Rights: As per GDPR, users have the right to access their personal data, request correction or deletion, and object to processing. While log file data is generally non-personally identifiable, we are committed to honoring these rights where applicable.

Cookies and Web Beacons Usage What Are Cookies and Web Beacons?

Cookies: Small data files stored on your device (computer or mobile device) by a website. They often include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device’s hard drive. They help to remember information about your visit, like your preferred language and other settings, which can make your next visit easier and the site more useful to you.

Web Beacons: Also known as “pixel tags” or “clear GIFs,” these are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. Unlike cookies, which are stored on a user's computer hard drive, web beacons are embedded invisibly on web pages.

How We Use Cookies and Web Beacons:

At QRealm, we use cookies and web beacons to enhance your experience on our website, www.qrealm.com. This usage includes:

  • Customization and Preferences: To remember your settings and preferences, such as language and location, so you don’t have to set them up every time you visit our website.

  • Analytics and Performance: To gather information about how you and other users interact with our website. This helps us improve our content and make our website easier to use.

  • Advertising: To display personalized advertisements on our site and to track the efficiency of these advertising campaigns. These cookies are typically placed by advertising networks with our permission.

Your Control Over Cookies:

  • Opting Out: You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

  • Browser Settings: Most web browsers are set to accept cookies by default. However, you can change your browser’s settings to delete cookies or prevent them from being automatically accepted.

  • More Information: For more detailed information on cookie management with specific web browsers, you can find it on the browsers' respective websites.

Third-Party Cookies and Web Beacons:

  • Third-Party Use: Our website may include cookies and web beacons from third-party service providers for analytics, advertising, or functionality purposes.

  • No Control Over Third-Party Cookies: Please note that we do not have access to or control over cookies or web beacons used by third parties.

  • Third-Party Privacy Policies: We recommend that you review the privacy policies of these third-party service providers to understand their practices.

Consent to Use Cookies and Web Beacons:

By using our website, you consent to the use of cookies and web beacons as described in this policy. If you do not agree to our use of these technologies, please follow the instructions provided above to control and manage cookies.

Privacy Policies of Our Partners and Advertisers

At QRealm, accessible from www.qrealm.com, your privacy is of utmost importance to us. This section of our Privacy Policy provides detailed information about the privacy practices of our third-party partners and advertisers.

Understanding Third-Party Practices:

  • Independent Policies: Our third-party partners and advertisers, with whom we may share website space and user interactions, operate under their own distinct privacy policies.

  • Types of Partners: These third parties may include advertising networks, analytics providers, content partners, and payment processors.

Data Collection and Usage:

  • Information Gathering: Third-party partners may collect data directly from you through various means, including but not limited to, cookies, web beacons, and embedded scripts.

  • Purpose of Collection: The collected information is generally used for understanding user preferences, delivering targeted advertising, analytics, and improving user experience on their services.

User Consent and Control:

  • Consent to Collection: By using QRealm, you may be subject to the data collection practices of these third parties.

  • Managing Preferences: Users have the option to manage their preferences and opt-out of certain data collections through their browser settings or direct engagement with these third parties.

Responsibility and Transparency:

  • No Control Over Third-Parties: Please be aware that QRealm does not control, and is not responsible for, the privacy practices of these third parties.

  • Reviewing Third-Party Policies: We encourage you to review the privacy policies of any third-party services or advertisers to understand their data handling practices.

Updates and Changes:

  • Dynamic Nature: Third-party privacy policies may change over time. We advise users to periodically review these policies to stay informed.

  • Notification: QRealm will not notify users about changes in third-party privacy policies. It is the user's responsibility to stay updated on these changes.

Contact Information:

For any questions or concerns regarding the privacy practices of our third-party partners and advertisers, we recommend directly contacting them through the information provided in their respective privacy policies.

Third-Party Privacy Policies Overview:

QRealm's Privacy Policy applies solely to our own online activities and is valid for visitors to our website, www.qrealm.com. It's important to note that this policy does not extend to any external websites or online services operated by third parties, even if they are linked to or interact with our website.

Third-Party Services and Links:

  • External Links: Our website may contain links to external sites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit.

  • Third-Party Services: We may use or offer services from third-party companies and individuals on our website. These services include, but are not limited to, advertising, analytics, content, and payment processing.

Data Collection by Third Parties:

  • Information Gathering: Third-party service providers have their own policies regarding the collection, use, and sharing of personal information. We do not control and are not responsible for their data practices.

  • Purpose and Usage: These third parties may collect data for various purposes, including providing targeted advertising, analytics, and improving their services. Their methods of data collection may include the use of cookies, web beacons, and other tracking technologies.

User Choices and Rights:

  • Opting Out: You may be able to opt-out of certain third-party data practices. We recommend reviewing their policies for opt-out options.

  • Cookie Management: As mentioned in our Cookies and Web Beacons section, you can control cookie settings through your browser to limit data collection by these third parties.

Children's Information and Privacy Protection Commitment to Protecting Children’s Privacy:

  • Priority of Safety: At QRealm, safeguarding children's privacy is a paramount concern. We are committed to protecting the privacy of young users and ensuring a safe online environment for them.

  • Age Restrictions: Our website, www.qrealm.com, is not designed for children under the age of 13. We do not knowingly collect, use, or disclose personal information from children under 13.

Parental Involvement:

  • Encouraging Supervision: We strongly encourage parents and guardians to take an active role in their children’s online activities and interests. This includes monitoring and guiding their interaction with our website and other online platforms.

  • Parental Control Tools: Parents are advised to use online parental control tools to create a child-friendly online environment and to prevent children from disclosing their personal information without parental consent.

Handling Children’s Data:

  • If Data is Collected: In the instance where we learn that personal information from children under 13 has been collected without verifiable parental consent, we will take the necessary steps to delete this information promptly.

  • Parental Rights: Parents and guardians have the right to review the personal information collected from their child, request its deletion, and refuse to allow any further collection or use of the child's information.

Education and Awareness:

  • Raising Awareness: We believe in educating parents, guardians, and children about safe and responsible use of personal information while online. This includes understanding the risks and necessary precautions for online privacy.

  • Resources for Safety: We recommend that parents and guardians familiarize themselves with informational resources that provide guidance on protecting children's privacy online.

Contact Information:

For any questions or concerns regarding the safety and privacy of children when using our website, or if you believe we have collected personal information from a child under 13 without parental consent, please contact us immediately.

Policy Updates and Amendments:

  • Changes in Practices: Third-party privacy practices may change over time. We recommend periodically reviewing the privacy policies of any third-party services you use.

  • Notification of Changes: While we may update our privacy policy to reflect changes in our practices, we will not notify users about changes in third-party privacy policies.

Contact and Inquiries:

For any questions or concerns about the privacy practices of these third parties, please refer directly to their respective privacy policies or contact them through the channels they provide.

Our Commitment to Data Security:

At QRealm, we place the utmost importance on the security and confidentiality of your personal data. Despite our rigorous security measures, we recognize the possibility of data breaches in the digital age. Our Data Breach Notification Procedures are designed to respond promptly and effectively to any such incidents.

Detection and Assessment:

  • Continuous Monitoring: We employ advanced monitoring tools to detect any unauthorized access to our systems.

  • Incident Assessment: Upon detecting a potential data breach, we immediately initiate an incident assessment to determine the scope and impact of the breach.

Response Plan:

  • Containment Measures: Our first step is to contain the breach to prevent further data loss. This may involve temporarily shutting down compromised systems, revoking access credentials, or other immediate actions.

  • Expert Involvement: We engage with cybersecurity experts, including internal teams and external consultants, to identify the breach's cause and implement corrective measures.

  • Legal Compliance: We review the breach in light of applicable data protection laws to understand our reporting obligations.

Notification Procedures:

  • Timely Notification: In compliance with GDPR and other relevant data protection laws, we commit to notifying affected users and relevant authorities within 72 hours of becoming aware of the breach, unless the breach is unlikely to result in a risk to your rights and freedoms.

  • Clear Communication: Our notifications will clearly describe the nature of the data breach, the categories and approximate number of data subjects and data records concerned, the likely consequences of the breach, and the measures taken or proposed to be taken to address the breach.

  • Contact Details: Each notification will provide the name and contact details of our data protection officer or another point of contact where more information can be obtained.

Mitigation and Prevention:

  • Investigation and Analysis: We conduct thorough investigations to understand the breach's cause and prevent similar incidents in the future.

  • Security Enhancements: Based on the investigation findings, we will strengthen our security measures, which may include updating software, retraining staff, and revising internal

    policies.

Support for Affected Users:

  • Guidance and Assistance: We will provide guidance to help you protect yourself from the effects of the breach, such as changing passwords or monitoring financial accounts.

  • Ongoing Updates: We will keep you informed about the remediation process and any developments related to the breach.

Documentation and Review:

  • Record-Keeping: All breaches will be documented, including facts about the breach, its effects, and the remedial action taken. This is to enable us to demonstrate compliance with our notification obligations.

  • Policy Review: Post-incident, we will review and update this policy and our security measures as necessary to enhance data protection.

International Data Transfers:

At QRealm, we operate on a global scale, which means your personal data may be processed outside of the country in which you reside. This is particularly relevant if you are located within the European Economic Area (EEA) but can apply to users from any jurisdiction.

Our Commitment to Data Protection:

  • Compliance with International Standards: We are committed to ensuring that your data is handled in accordance with the highest standards of privacy and security, consistent with the data protection laws of your country.

  • Safeguarding Measures: In cases of international data transfer, we implement appropriate safeguards to ensure that your personal data remains protected. This includes:

    • Data Transfer Agreements: Utilizing standard contractual clauses approved by the European Commission or other relevant authorities, ensuring that data recipients outside the EEA offer an adequate level of data protection.

    • Privacy Shield Framework: Where applicable, transferring data in compliance with the EU-U.S. Privacy Shield Framework, which requires U.S.-based entities to provide privacy protections comparable to those in the EU.

    • Binding Corporate Rules (BCRs): For transfers within our corporate group, we may rely on Binding Corporate Rules that provide for adequate data protection across our entities.

User Rights and Control:

  • Transparency: We will inform you if your data is to be transferred internationally and will provide details regarding where and how your data will be processed.

  • Consent: Where required, we will seek your explicit consent for such international transfers, ensuring you have control over your personal data.

  • Data Subject Rights: Regardless of where your data is processed, you retain all rights granted under GDPR and other relevant data protection laws. This includes the right to access, correct, and request the deletion of your personal data.

Data Transfer to High-Risk Countries:

  • Assessment and Caution: When transferring data to countries that have not been deemed to provide an adequate level of data protection, we will take extra precautions, including rigorous data security assessments and implementing additional safeguards.

  • Legal Compliance: In such cases, we will ensure that the transfer complies with all applicable laws and that adequate protection mechanisms are in place to protect your personal data.

Responsiveness to Changes in Law:

We continuously monitor changes in international data protection laws and adjust our practices to remain compliant and ensure the highest level of data protection.

Online Privacy Policy Only Scope of This Policy:

  • Online Activities: This Privacy Policy applies exclusively to our online activities and is valid for visitors to our website, www.qrealm.com, regarding the information that they share and/or collect on QRealm. This policy does not govern information collected offline or via channels other than this website.

  • Website-Specific: The data and privacy practices outlined here are specific to the QRealm website and do not extend to any offline interactions or non-digital data collection methods employed by QRealm Single-Person S.A.

Limitations of This Policy:

  • Offline Data Collection: Any data collected outside of our website, such as through physical forms, phone calls, or in-person meetings, may be subject to different privacy practices.

  • Other Channels: If you interact with us through other channels, such as social media platforms or other online services, please be aware that these platforms have their own privacy policies and practices.

Consistency with Offline Policies:

While our online privacy practices are detailed in this document, we strive to maintain consistency with our offline privacy standards, ensuring that all your data is treated with respect and integrity, regardless of how it is collected.

Consent Your Agreement:

  • Acceptance of Terms: By using our website, www.qrealm.com, you hereby consent to our Privacy Policy and agree to its terms.

  • Informed Consent: We believe in informed consent, meaning that by using our website, we assume you are aware of and understand the terms of this Privacy Policy.

Modifications of Consent:

  • Changing Your Mind: You have the right to modify your consent at any time. However, please note that withdrawing consent may affect your ability to access certain services on our website.

  • Contact for Consent Issues: If you wish to discuss your consent or have questions about how it is applied, please contact us directly.

Continued Use Implies Consent:

  • Ongoing Agreement:Continued use of our website following any changes to our Privacy Policy will be regarded as acceptance of those changes.

  • Staying Informed:We encourage you to review this policy periodically to stay informed about how we are protecting the personal information we collect.